Developing For Implementing an English Course for Specific Purposes for Waiters at Bistro Garden Restaurant in Durango

Abstract

ESP courses aimed at meetings learners’ needs, but their results are barely indicated. In Durango, Mexico, there has been an increasing demand of English-speaker personnel to serve people in English, especially in the touristic industry (i.e. restaurants, hotels). Thus, this research aimed at exploring the extent to which an English course for specific purposes could satisfy the learning needs of a group of waiters at Bistro Garden Restaurant in Durango to serve their customers in English. An ethnographic method was used in this research. During the needs analysis stage, the main units of analysis were tasks. The results indicated that participants could learn English to serve their guests in most of the identified tasks.